How To Fix /SAPAPO/PDEM_GEN_SRV020 - Error when checking supersession

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_GEN_SRV -

• Message number: 020

• Message text: Error when checking supersession

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_GEN_SRV020 - Error when checking supersession ?

  The SAP error message /SAPAPO/PDEM_GEN_SRV020 typically occurs in the context of Advanced Planning and Optimization (APO) when there is an issue related to checking supersession in the product master data. Supersession refers to the process of replacing one product with another, which is common in scenarios where products are phased out or replaced by newer versions.
  Cause of the Error
  The error can be caused by several factors, including:
  
  Missing or Incomplete Data: The product master data may be incomplete or missing necessary information related to supersession relationships.
  Invalid Supersession Relationships: There may be invalid or inconsistent supersession relationships defined in the system.
  Configuration Issues: There could be configuration issues in the APO system that affect how supersession is processed.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the supersession data.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from processing the supersession correctly.
  
  Solution
  To resolve the error, you can take the following steps:
  
  Check Product Master Data: Verify that the product master data is complete and that all necessary fields related to supersession are filled out correctly.
  Review Supersession Relationships: Check the supersession relationships defined for the products involved. Ensure that they are valid and consistent.
  Data Consistency Check: Run data consistency checks in the APO system to identify and correct any inconsistencies in the product master data.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the relevant data.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure and gather more detailed information about the error.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/MAT1 (Product Master) and /SAPAPO/SUPER (Supersession) to manage product data.
  Documentation: Review SAP documentation related to product master data and supersession processes in APO for more detailed guidance.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.