How To Fix /SAPAPO/PDEM_GEN_SRV002 - Error when reading master data of package (worklist)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_GEN_SRV -

• Message number: 002

• Message text: Error when reading master data of package (worklist)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_GEN_SRV002 - Error when reading master data of package (worklist) ?

  The SAP error message /SAPAPO/PDEM_GEN_SRV002 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with reading master data related to a specific package or worklist. This error can arise due to various reasons, including data inconsistencies, missing master data, or configuration issues.
  Causes:
  
  Missing Master Data: The required master data (like materials, locations, or resources) may not exist in the system or may not be properly maintained.
  Data Inconsistencies: There could be inconsistencies in the master data that prevent it from being read correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the required master data.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to this error.
  Transport Issues: If the master data was recently transported from another system, there may be issues with the transport that need to be resolved.
  
  Solutions:
  
  Check Master Data: Verify that all required master data is present and correctly maintained in the system. This includes checking for the existence of materials, locations, and other relevant entities.
  Data Consistency Check: Use transaction codes like /SAPAPO/MASTER_DATA_CHECK to perform consistency checks on the master data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the master data. This can be checked in the user roles and profiles.
  Review Configuration: Check the configuration settings in the APO system to ensure they are set up correctly. This may involve reviewing settings in the APO system configuration.
  Transport Logs: If the issue arose after a transport, review the transport logs for any errors or warnings that may indicate problems with the transported data.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in APO, such as /SAPAPO/MDM for master data management and /SAPAPO/DP for demand planning.
  Documentation: Review the official SAP documentation for APO to understand the master data requirements and best practices.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an SAP expert who specializes in APO for further assistance.