How To Fix /SAPAPO/PDEM_CLD_SRV023 - Cal. error when calculating scaling factor (locno &1, affected date &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM_CLD_SRV -

• Message number: 023

• Message text: Cal. error when calculating scaling factor (locno &1, affected date &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM_CLD_SRV023 - Cal. error when calculating scaling factor (locno &1, affected date &2) ?

  The SAP error message /SAPAPO/PDEM_CLD_SRV023 typically indicates a problem related to the calculation of the scaling factor in the SAP Advanced Planning and Optimization (APO) module, specifically within the Demand Planning (DP) or Supply Network Planning (SNP) areas. The error message provides information about the location number (locno) and the affected date (&2), which can help in diagnosing the issue.
  Cause:
  
  Data Issues: The error may arise due to missing or inconsistent data for the specified location and date. This could include missing historical data, forecast data, or other relevant planning data.
  Configuration Issues: Incorrect configuration settings in the planning area or planning book can lead to errors during calculations.
  Master Data Problems: Issues with master data, such as incorrect or incomplete location master data, product master data, or other related master data, can also trigger this error.
  Time Series Issues: If the time series data is not properly defined or if there are gaps in the data, it can lead to calculation errors.
  Locking Issues: If the data is being locked by another process or user, it may prevent the calculation from completing successfully.
  
  Solution:
  
  Check Data Completeness: Verify that all necessary historical and forecast data is available for the specified location and date. Ensure that there are no gaps in the data.
  Review Configuration: Check the configuration settings in the planning area and planning book. Ensure that they are set up correctly for the calculations you are trying to perform.
  Validate Master Data: Ensure that the master data for the location and product is complete and accurate. Check for any inconsistencies or missing entries.
  Examine Time Series Data: Review the time series data for the affected location and date. Ensure that it is properly defined and that there are no missing values.
  Check for Locks: Investigate if there are any locks on the data that might be preventing the calculation. You can use transaction codes like SM12 to check for locks.
  Run Consistency Checks: Use the relevant consistency check transactions in SAP APO to identify and resolve any data inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/SDP94 (for planning book) and /SAPAPO/SDP3 (for data view) to analyze and troubleshoot the data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for APO and Demand Planning to understand the underlying processes and calculations involved in scaling factor calculations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.