How To Fix /SAPAPO/PDEM824 - Order &1 Item &2 Sched. Line &3 (duplicate record - update skipped)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM -

• Message number: 824

• Message text: Order &1 Item &2 Sched. Line &3 (duplicate record - update skipped)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM824 - Order &1 Item &2 Sched. Line &3 (duplicate record - update skipped) ?

  The SAP error message /SAPAPO/PDEM824 indicates that there is a duplicate record in the system for a specific order item and schedule line. This typically occurs in the context of Advanced Planning and Optimization (APO) when the system detects that an attempt is being made to update an order item that already exists in the database with the same key.
  Cause:
  
  Duplicate Data Entry: The most common cause is that the same order item and schedule line have been entered multiple times, either manually or through an automated process.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP ERP and SAP APO), it can lead to duplicate entries.
  Incorrect Data Processing: If there are errors in the data processing logic (e.g., during a batch job or data upload), it may result in duplicates being created.
  
  Solution:
  
  Identify Duplicates: Use transaction codes like /SAPAPO/OM17 or /SAPAPO/OM18 to analyze the order and schedule line data. Look for duplicates in the order items.
  Data Cleanup: If duplicates are found, you may need to delete or merge the duplicate entries. This can be done through the appropriate transaction codes or by using a data management tool.
  Review Data Entry Processes: Ensure that the processes for entering data into the system are robust and include checks to prevent duplicates.
  Check Integration Processes: If the data is being transferred from another system, review the integration processes to ensure that they are functioning correctly and not creating duplicates.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on best practices for managing order data in APO.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP APO for order management and data analysis.
  SAP Documentation: Review SAP documentation for APO to understand how order and schedule line data is managed.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future.