How To Fix /SAPAPO/PDEM460 - The scaling factor cannot be set to zero even if scaling is not used

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM -

• Message number: 460

• Message text: The scaling factor cannot be set to zero even if scaling is not used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM460 - The scaling factor cannot be set to zero even if scaling is not used ?

  The SAP error message /SAPAPO/PDEM460 indicates that there is an issue with the scaling factor in the context of SAP Advanced Planning and Optimization (APO). Specifically, the error states that the scaling factor cannot be set to zero, even if scaling is not being used. This typically occurs in the context of demand planning or supply network planning.
  Cause:
  
  
  Scaling Factor Configuration: The error usually arises when the scaling factor for a planning object (like a product or location) is incorrectly set to zero. In SAP APO, scaling factors are used to adjust the quantities in planning. If the system detects that a scaling factor is set to zero, it raises this error because a zero scaling factor would lead to undefined behavior in calculations.
  
  
  Master Data Issues: There may be issues with the master data configuration for the product or location, where the scaling factor is not properly defined.
  
  
  Planning Version Settings: The planning version being used may have settings that conflict with the scaling factor requirements.
  
  
  Solution:
  
  
  Check Scaling Factor Settings:
  
  Go to the relevant planning book or data view in SAP APO.
  Check the settings for the scaling factor for the affected product or location.
  Ensure that the scaling factor is set to a non-zero value. If scaling is not needed, set it to 1 instead of 0.
  
  
  
  Review Master Data:
  
  Verify the master data for the product or location in question.
  Ensure that all relevant fields are correctly populated and that there are no inconsistencies.
  
  
  
  Planning Version Configuration:
  
  Check the configuration of the planning version being used.
  Ensure that the settings do not conflict with the scaling factor requirements.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional insights based on the specific version of your SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes like /SAPAPO/SDP94 (for demand planning) or /SAPAPO/MC90 (for master data) to help navigate the system.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the error and ensure that the scaling factor is correctly configured in your SAP APO environment.