How To Fix /SAPAPO/PDEM420 - Condense PSM service is not enabled by user parameter

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM -

• Message number: 420

• Message text: Condense PSM service is not enabled by user parameter

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM420 - Condense PSM service is not enabled by user parameter ?

  The SAP error message /SAPAPO/PDEM420 Condense PSM service is not enabled by user parameter typically occurs in the context of SAP Advanced Planning and Optimization (APO) when a user attempts to execute a function that requires the Condense PSM (Product Supply Management) service, but this service is not enabled for the user.
  Cause:
  The error is caused by the user parameter settings in the SAP system. Specifically, the user does not have the necessary parameter set to enable the Condense PSM service. This can happen if:
  
  The user has not been assigned the appropriate user parameters.
  The user parameter for enabling the Condense PSM service is missing or incorrectly configured.
  
  Solution:
  To resolve this issue, you need to enable the Condense PSM service for the user. Here are the steps to do this:
  
  
  Check User Parameters:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is encountering the error and click on the "Parameters" tab.
  Look for the parameter related to the Condense PSM service. The parameter name is typically /SAPAPO/PSM_ENABLED.
  
  
  
  Set the Parameter:
  
  If the parameter is not present, you can add it:
  
  Click on the "New Entries" button.
  Enter the parameter name /SAPAPO/PSM_ENABLED and set its value to X (to enable it).
  
  
  If the parameter is present but not set to X, change its value to X.
  
  
  
  Save Changes:
  
  After making the changes, save the user parameter settings.
  
  
  
  Log Out and Log In:
  
  It may be necessary for the user to log out and log back in for the changes to take effect.
  
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the PSM functionalities in SAP APO.
  Documentation: Refer to SAP Help documentation for more details on user parameters and their significance in enabling various services.
  Support: If the issue persists after setting the parameter, consider reaching out to your SAP Basis or support team for further assistance.
  
  By following these steps, you should be able to resolve the error and enable the Condense PSM service for the user.