How To Fix /SAPAPO/PDEM323 - Customer-facing location for prod. &1 (order &2 item &3) not found by ATP


/SAPAPO/PDEM323 - Overview

  • Message type: E = Error

  • Message class: /SAPAPO/PDEM -

  • Message number: 323

  • Message text: Customer-facing location for prod. &1 (order &2 item &3) not found by ATP

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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/SAPAPO/PDEM323 - Details

  • The SAP error message /SAPAPO/PDEM323 indicates that the system could not find a customer-facing location for a specific product and order item during the Available-to-Promise (ATP) check. This typically occurs in the context of Advanced Planning and Optimization (APO) in SAP, particularly when dealing with order fulfillment and inventory management.
    
    Cause: Missing Location Data: The customer-facing location (such as a distribution center or warehouse) for the specified product is not defined in the system. Incorrect Configuration: The configuration for the product in the APO system may not be set up correctly, leading to the inability to find the location. Master Data Issues: There may be issues with the master data, such as missing or incorrect entries for the product, location, or customer. ATP Settings: The ATP settings for the product may not include the necessary locations or may not be configured to check the correct locations. Product Availability: The product may not be available in the

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