How To Fix /SAPAPO/PDEM306 - Cust. Facing Loc. Not Recognized in APO (Ord &1 Item &2 Sched. Line &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PDEM -

• Message number: 306

• Message text: Cust. Facing Loc. Not Recognized in APO (Ord &1 Item &2 Sched. Line &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PDEM306 - Cust. Facing Loc. Not Recognized in APO (Ord &1 Item &2 Sched. Line &3) ?

  The SAP error message /SAPAPO/PDEM306 indicates that the system is unable to recognize a customer-facing location in the Advanced Planning and Optimization (APO) module. This error typically occurs during the planning process when the system is trying to process an order or schedule line that references a location that is not defined or recognized in the system.
  Cause:
  
  Missing Location Definition: The customer-facing location (e.g., a distribution center or store) may not be defined in the APO system.
  Incorrect Master Data: The master data for the location may be incomplete or incorrect, leading to the system not recognizing it.
  Integration Issues: There may be issues with the integration between SAP ERP and APO, causing discrepancies in the data.
  Planning Area Configuration: The planning area may not be configured to include the specific location.
  
  Solution:
  
  
  Check Location Definition:
  
  Verify that the customer-facing location is defined in the APO system. You can do this by navigating to the location master data in APO and ensuring that the location exists.
  
  
  
  Review Master Data:
  
  Ensure that all relevant master data (e.g., location, product, customer) is correctly maintained. Check for any missing or incorrect entries.
  
  
  
  Integration Check:
  
  If you are using SAP ERP and APO in an integrated environment, check the integration settings and ensure that the data is being transferred correctly between the two systems.
  Use transaction codes like /SAPAPO/OM17 to check the integration model and ensure that the location is included.
  
  
  
  Planning Area Configuration:
  
  Review the planning area configuration to ensure that the location is included in the planning area. You can do this by checking the planning area settings in the APO system.
  
  
  
  Re-run Planning:
  
  After making the necessary corrections, re-run the planning process to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17 (to check integration models) and /SAPAPO/LOC (to manage location master data).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to APO master data and planning area configuration for more detailed guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.