How To Fix /SAPAPO/PDEM004 - InfoProvider &1 not found in the system or contains errors


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/PDEM -

  • Message number: 004

  • Message text: InfoProvider &1 not found in the system or contains errors

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/PDEM004 - InfoProvider &1 not found in the system or contains errors ?

    The SAP error message /SAPAPO/PDEM004 indicates that the specified InfoProvider (in this case, represented by &1) is either not found in the system or contains errors. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when trying to access or manipulate data related to a specific InfoProvider.

    Causes:

    1. Non-Existent InfoProvider: The InfoProvider you are trying to access does not exist in the system. This could be due to a typo in the name or the InfoProvider not being created yet.
    2. Errors in InfoProvider: The InfoProvider exists but has errors, which could be due to issues in its configuration, data model, or underlying data.
    3. Authorization Issues: The user may not have the necessary authorizations to access the InfoProvider.
    4. Transport Issues: If the InfoProvider was recently transported from another system, there may have been issues during the transport process.
    5. Data Model Changes: Changes in the data model or structure of the InfoProvider that have not been properly updated or activated.

    Solutions:

    1. Verify InfoProvider Existence:

      • Check if the InfoProvider exists in the system by navigating to the relevant transaction (e.g., RSA1 for InfoProviders in SAP BW/BI).
      • Ensure that the name is correctly spelled and matches the expected format.
    2. Check for Errors:

      • If the InfoProvider exists, check for any errors in its configuration. You can do this by going to the InfoProvider's settings and looking for any warnings or error messages.
      • Use transaction RSA1 to check the InfoProvider's status and ensure it is active.
    3. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the InfoProvider. This can be checked with the help of your SAP security team.
    4. Transport Issues:

      • If the InfoProvider was recently transported, check the transport logs for any errors that may have occurred during the transport process.
      • Re-import the transport request if necessary.
    5. Re-activate the InfoProvider:

      • Sometimes, simply re-activating the InfoProvider can resolve issues. You can do this in the InfoProvider settings.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • RSA1: Data Warehousing Workbench
      • RSD1: InfoObject Maintenance
      • RSPC: Process Chain Maintenance
    • SAP Documentation: Refer to the official SAP documentation for APO and BW for detailed information on InfoProviders and troubleshooting.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.

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