How To Fix /SAPAPO/PCM064 - Campaign creation using optimizer: No connection to liveCache

/SAPAPO/PCM064 - Overview

• Message type: E = Error

• Message class: /SAPAPO/PCM -

• Message number: 064

• Message text: Campaign creation using optimizer: No connection to liveCache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PCM064 - Campaign creation using optimizer: No connection to liveCache ?

  The SAP error message /SAPAPO/PCM064 Campaign creation using optimizer: No connection to liveCache typically indicates that the SAP system is unable to establish a connection to the LiveCache database, which is essential for certain functionalities in SAP Advanced Planning and Optimization (APO), particularly when using the optimizer for campaign creation.
  Causes:
  
  LiveCache Service Not Running: The LiveCache service may not be started or is down.
  Network Issues: There could be network connectivity issues between the SAP application server and the LiveCache server.
  
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache settings.
  Database Issues: The LiveCache database may be corrupted or experiencing issues.
  Authorization Issues: The user may not have the necessary authorizations to access LiveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Ensure that the LiveCache service is running. You can check this in the SAP system using transaction LC10 or LC11 to monitor the LiveCache status.
  If it is not running, start the LiveCache service.
  
  
  
  Network Connectivity:
  
  Verify that there are