How To Fix /SAPAPO/PALG349 - Error in DMX Data access (DRP_AMOUNT_GET)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/PALG -

• Message number: 349

• Message text: Error in DMX Data access (DRP_AMOUNT_GET)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/PALG349 - Error in DMX Data access (DRP_AMOUNT_GET) ?

  The SAP error message /SAPAPO/PALG349 Error in DMX Data access (DRP_AMOUNT_GET) typically occurs in the context of SAP Advanced Planning and Optimization (APO), particularly when dealing with Demand Planning (DP) or Supply Network Planning (SNP). This error indicates that there is an issue with accessing data in the Data Mart (DMX) during a data retrieval operation.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or corruption in the data stored in the Data Mart.
  Missing Data: Required data for the operation may be missing or not properly loaded into the Data Mart.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Configuration Issues: There may be configuration problems in the APO system or in the Data Mart settings.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the APO application server.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like /SAPAPO/DMX_CHECK to check for data consistency in the Data Mart.
  Run consistency checks and repair any inconsistencies found.
  
  
  
  Data Loading:
  
  Ensure that the data has been properly loaded into the Data Mart. You may need to re-run the data extraction and loading processes.
  Check the data load logs for any errors or warnings that might indicate issues during the data load.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the data. Check the roles and profiles assigned to the user.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the APO system, particularly those related to the Data Mart and the specific planning area being used.
  Ensure that the planning area is correctly set up and that all necessary settings are in place.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SLG1) for any additional error messages that might provide more context.
  If there are database connectivity issues, work with your Basis team to resolve them.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/DMX_CHECK, /SAPAPO/DP, and /SAPAPO/SNP for monitoring and troubleshooting.
  Documentation: Review SAP documentation related to APO and Data Mart for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.