How To Fix /SAPAPO/PALG060 - Open Customer Demand found for unexpected Product &1 Location &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/PALG -

  • Message number: 060

  • Message text: Open Customer Demand found for unexpected Product &1 Location &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/PALG060 - Open Customer Demand found for unexpected Product &1 Location &2 ?

    The SAP error message /SAPAPO/PALG060 indicates that there is an open customer demand for a product at a specific location that was not expected in the context of the operation you are trying to perform. This error typically arises in the Advanced Planning and Optimization (APO) module of SAP, particularly when dealing with demand planning or supply planning.

    Cause:

    1. Unexpected Demand: The system has detected customer demand for a product at a location that is not configured or expected in the current planning run.
    2. Master Data Issues: There may be inconsistencies or missing data in the master data setup for the product or location.
    3. Planning Version: The planning version being used may not include the relevant demand data.
    4. Product-Location Assignment: The product may not be assigned to the location in the planning setup, or the assignment may have been changed or deleted.

    Solution:

    1. Check Master Data:

      • Verify that the product is correctly defined in the system and is assigned to the appropriate location.
      • Ensure that the product-location assignment is active and correctly configured in the system.
    2. Review Demand Data:

      • Check the demand data for the product at the specified location. Ensure that the demand is valid and expected.
      • If the demand is not expected, investigate why it has been created (e.g., customer orders, forecasts).
    3. Planning Version:

      • Ensure that you are using the correct planning version that includes the relevant demand data.
      • If necessary, switch to a different planning version that has the expected data.
    4. Adjust Planning Parameters:

      • Review the planning parameters and settings to ensure they align with the expected demand and supply scenarios.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for further insights into the specific error message and its implications.
    6. Debugging:

      • If the issue persists, consider debugging the planning run to identify the root cause of the unexpected demand.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like /SAPAPO/SDP94 (for demand planning) or /SAPAPO/MC90 (for checking master data) to investigate further.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
    • Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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