How To Fix /SAPAPO/OO_TR631 - The IGS or GIS tool is not currently available

/SAPAPO/OO_TR631 - Overview

• Message type: E = Error

• Message class: /SAPAPO/OO_TR -

• Message number: 631

• Message text: The IGS or GIS tool is not currently available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OO_TR631 - The IGS or GIS tool is not currently available ?

  The SAP error message /SAPAPO/OO_TR631 indicates that the Integrated Graphics System (IGS) or the Graphics Information System (GIS) tool is not currently available. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when users attempt to access graphical tools for planning or analysis.
  Causes:
  
  System 
  Configuration Issues: The IGS or GIS might not be properly configured or activated in the SAP system.
  Service Availability: The IGS or GIS service may be down or not running on the server.
  Network Issues: There could be network connectivity problems preventing access to the IGS or GIS.
  Authorization Issues: The user may not have the necessary authorizations to access the IGS or GIS tools.
  Version Compatibility: There may be compatibility issues between the SAP version and the IGS/GIS tools.
  
  Solutions:
  
  Check Service Status: Verify that the IGS or GIS service is running. You can do this by checking the transaction codes SMICM (for IGS) or SM37 (for