How To Fix /SAPAPO/OO_TR492 - Combination of product group type (&1) and product group (&) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OO_TR -

• Message number: 492

• Message text: Combination of product group type (&1) and product group (&) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OO_TR492 - Combination of product group type (&1) and product group (&) not found ?

  The SAP error message /SAPAPO/OO_TR492 indicates that there is an issue with the combination of a product group type and a product group in the Advanced Planning and Optimization (APO) module. This error typically arises when the system cannot find the specified product group or product group type in the master data.
  Cause:
  
  Missing Product Group: The specified product group does not exist in the system.
  Incorrect Product Group Type: The product group type specified may not be valid or may not correspond to the product group.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing entries or incorrect configurations.
  Authorization Issues: The user may not have the necessary authorizations to access the specified product group or type.
  
  Solution:
  
  
  Check Product Group and Type:
  
  Verify that the product group and product group type exist in the system. You can do this by navigating to the relevant master data transaction (e.g., /SAPAPO/PG for product groups).
  Ensure that the product group type is correctly defined and corresponds to the product group you are trying to use.
  
  
  
  Create or Update Product Group:
  
  If the product group does not exist, create it using the appropriate transaction code (e.g., /SAPAPO/PG).
  If the product group exists but is not correctly configured, update it as necessary.
  
  
  
  Check Master Data Configuration:
  
  Review the configuration settings for product groups and product group types in the APO system to ensure they are set up correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product group and product group type. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on product groups and types in APO.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing product groups and types in SAP APO.
  SAP Notes: Search for SAP Notes related to error /SAPAPO/OO_TR492 for any patches or updates that may address the issue.
  Master Data Management: Understanding how master data is managed in SAP APO can help prevent similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SAPAPO/OO_TR492.