How To Fix /SAPAPO/OO_TR100 - Product does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/OO_TR -

  • Message number: 100

  • Message text: Product does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/OO_TR100 - Product does not exist ?

    The SAP error message /SAPAPO/OO_TR100 Product does not exist typically occurs in the context of SAP Advanced Planning and Optimization (APO) when the system is unable to find a specified product in the master data. This can happen in various scenarios, such as during planning runs, when creating or modifying a planning object, or when executing a transaction that requires product information.

    Causes:

    1. Product Not Created: The product may not have been created in the APO system.
    2. Incorrect Product Key: The product key (ID) being referenced may be incorrect or misspelled.
    3. Product Not Active: The product may exist but is not active or not available in the relevant planning area.
    4. Master Data Synchronization Issues: There may be issues with the synchronization of master data between SAP ERP and SAP APO.
    5. Data Deletion: The product may have been deleted or archived in the system.

    Solutions:

    1. Check Product Existence:

      • Verify if the product exists in the APO system by using transaction /SAPAPO/MAT1 (Product Master) or /SAPAPO/MAT2 (Product Master Display).
      • Ensure that the product is created in the relevant planning area.
    2. Verify Product Key:

      • Double-check the product key being used in the transaction to ensure it is correct.
    3. Activate Product:

      • If the product exists but is not active, activate it in the relevant planning area.
    4. Synchronize Master Data:

      • If there are discrepancies between SAP ERP and SAP APO, ensure that the master data synchronization is performed correctly. This can be done using transaction /SAPAPO/MDM (Master Data Management).
    5. Check for Deletion:

      • Confirm that the product has not been deleted or archived. If it has been archived, you may need to restore it or create a new product.
    6. Consult Logs:

      • Check the application logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • Transaction Codes:
      • /SAPAPO/MAT1 - Create Product Master
      • /SAPAPO/MAT2 - Display Product Master
      • /SAPAPO/MDM - Master Data Management
    • Documentation: Refer to SAP Help documentation for more details on product master data management in APO.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.

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