How To Fix /SAPAPO/OM_TS755 - liveCache error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_TS -

• Message number: 755

• Message text: liveCache error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_TS755 - liveCache error ?

  The SAP error message /SAPAPO/OM_TS755 typically relates to issues with the LiveCache in the SAP Advanced Planning and Optimization (APO) module. This error can occur due to various reasons, including data inconsistencies, issues with the LiveCache database, or problems with the configuration of the APO system.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, which can lead to errors when trying to access or manipulate data in LiveCache.
  LiveCache Issues: The LiveCache database may be down, not properly configured, or experiencing performance issues.
  Memory Issues: Insufficient memory allocation for LiveCache can lead to errors when processing large datasets.
  Version Compatibility: There may be compatibility issues between the APO version and the LiveCache version.
  Locking Issues: If there are locks on the data being accessed, it can lead to this error.
  
  Solutions:
  
  Check LiveCache Status: Ensure that the LiveCache is up and running. You can check the status using transaction codes like /SAPAPO/LC10 or /SAPAPO/LC20.
  Data Consistency Check: Run consistency checks on the data in APO to identify and resolve any inconsistencies. You can use transaction /SAPAPO/OM01 to check for inconsistencies.
  Restart LiveCache: If the LiveCache is not responding, consider restarting it. This can often resolve temporary issues.
  Memory Configuration: Review and adjust the memory settings for LiveCache to ensure it has sufficient resources to operate effectively.
  Check for Locks: Use transaction SM12 to check for any locks that may be causing the issue and release them if necessary.
  Update Software: Ensure that both the APO and LiveCache components are updated to the latest versions to avoid compatibility issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10, /SAPAPO/LC20, and /SAPAPO/OM01 for monitoring and troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  Documentation: Review the official SAP documentation for LiveCache and APO for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM_TS755 error effectively.