How To Fix /SAPAPO/OM_SYNC402 - Exception transition invalid. Use report /SAPAPO/MATRIX_TO_LC_SEND

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 402

• Message text: Exception transition invalid. Use report /SAPAPO/MATRIX_TO_LC_SEND

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC402 - Exception transition invalid. Use report /SAPAPO/MATRIX_TO_LC_SEND ?

  The SAP error message /SAPAPO/OM_SYNC402 Exception transition invalid typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with the synchronization of data between different systems or within the APO environment itself. This error is often related to the transition of exceptions in the planning process, which can be caused by various factors.
  Causes:
  
  Invalid Exception Handling: The error may arise if there are invalid or unhandled exceptions in the planning process. This can happen if the exception transitions defined in the system do not match the current state of the data.
  Data Inconsistencies: Inconsistencies in master data or transaction data can lead to this error. For example, if a product or location is not properly defined or if there are missing attributes.
  Configuration Issues: Incorrect configuration settings in the APO system, particularly in the areas of exception management and planning strategies, can lead to this error.
  Version Mismatch: If there are discrepancies between the versions of the data being synchronized, it can result in invalid transitions.
  
  Solutions:
  
  Check Exception Configuration: Review the exception handling configuration in the APO system. Ensure that all exception transitions are correctly defined and that they align with the current data states.
  Data Consistency Check: Perform a consistency check on the master and transaction data. Use transaction codes like /SAPAPO/OM17 to analyze and correct any inconsistencies.
  Run the Report: Execute the report /SAPAPO/MATRIX_TO_LC_SEND as suggested in the error message. This report is designed to help with the synchronization of data and may resolve the issue by reprocessing the data.
  
  To run the report, navigate to the transaction code in the SAP GUI, enter the necessary parameters, and execute it.
  
  
  Review Logs: Check the application logs for more detailed error messages or warnings that can provide additional context on what might be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM17 for consistency checks and /SAPAPO/MATRIX_TO_LC_SEND for executing the report.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or fixes.
  Training and Documentation: Ensure that users involved in the planning process are trained on exception management and understand how to handle exceptions effectively.
  
  By following these steps, you should be able to identify the root cause of the /SAPAPO/OM_SYNC402 Exception transition invalid error and implement a solution to resolve it.