How To Fix /SAPAPO/OM_SYNC151 - Product does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 151

• Message text: Product does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC151 - Product does not exist ?

  The SAP error message /SAPAPO/OM_SYNC151 indicates that a product does not exist in the system. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when trying to synchronize or access product-related data that is not available in the system.
  Cause:
  
  Product Not Created: The product may not have been created in the APO system.
  Incorrect Product Key: The product key or ID being referenced may be incorrect or misspelled.
  Data Synchronization Issues: There may be issues with data synchronization between SAP ERP and SAP APO, leading to missing product data.
  Master Data Deletion: The product might have been deleted or archived in the system.
  Configuration Issues: There could be configuration issues in the APO system that prevent the product from being recognized.
  
  Solution:
  
  
  Verify Product Existence:
  
  Check if the product exists in the APO system using transaction codes like /SAPAPO/MAT1 or /SAPAPO/MAT2 to view or create product master data.
  Ensure that the product is created in the correct location or plant.
  
  
  
  Check Product Key:
  
  Confirm that the product key or ID being used in the transaction is correct. Look for any typos or formatting issues.
  
  
  
  Data Synchronization:
  
  If the product exists in the ERP system but not in APO, ensure that the data synchronization process (like CIF - Core Interface) is functioning correctly. You may need to re-run the CIF transfer for the product.
  Check the CIF logs for any errors or warnings that might indicate issues with the synchronization process.
  
  
  
  Review Deletion/Archiving:
  
  If the product was recently deleted or archived, check the relevant logs or settings to understand the status of the product.
  
  
  
  Configuration Check:
  
  Review the configuration settings in APO to ensure that the product is set up correctly and that all necessary master data is in place.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP APO for managing product master data.
  CIF Monitoring: Use transaction /SAPAPO/CIF to monitor and troubleshoot CIF-related issues.
  SAP Notes: Check SAP Notes for any updates or patches that may address known issues related to this error message.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.