How To Fix /SAPAPO/OM_SYNC131 - Different availability dates/times in database and liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 131

• Message text: Different availability dates/times in database and liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC131 - Different availability dates/times in database and liveCache ?

  The SAP error message /SAPAPO/OM_SYNC131 indicates a discrepancy between the availability dates/times stored in the database and those in the liveCache for the Advanced Planning and Optimization (APO) module. This inconsistency can lead to issues in planning and execution processes, as the system relies on synchronized data for accurate decision-making.
  Cause:
  
  
  Data Synchronization Issues: The most common cause of this error is a failure in the synchronization process between the database and liveCache. This can occur due to:
  
  Network issues during data transfer.
  System crashes or interruptions during the update process.
  Incorrect configuration settings for the synchronization process.
  
  
  
  Manual Changes: If manual changes are made directly in the database or liveCache without proper synchronization, it can lead to inconsistencies.
  
  
  Batch Jobs: If batch jobs that update availability data are not executed properly or are interrupted, this can also cause discrepancies.
  
  
  Solution:
  
  
  Re-Synchronize Data: The first step to resolve this issue is to re-synchronize the data between the database and liveCache. This can typically be done using the following steps:
  
  Execute the transaction /SAPAPO/OM_SYNC to initiate the synchronization process.
  Monitor the logs for any errors or warnings during the synchronization.
  
  
  
  Check Batch Jobs: Ensure that all relevant batch jobs that update availability data are running correctly. If any jobs have failed, investigate the cause and restart them if necessary.
  
  
  Review Configuration: Check the configuration settings for the liveCache and database synchronization. Ensure that they are set up correctly and that there are no issues with the connection.
  
  
  Database Consistency Check: Perform a consistency check on the database and liveCache to identify any other potential issues. This can be done using transaction codes like /SAPAPO/OM_CHECK.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Contact SAP Support: If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_SYNC, /SAPAPO/OM_CHECK, and others that may assist in monitoring and managing liveCache and database synchronization.
  Documentation: Review SAP documentation related to APO and liveCache for best practices on data management and synchronization.
  System Monitoring: Implement monitoring tools to keep track of the synchronization processes and catch issues early.
  
  By following these steps, you should be able to resolve the /SAPAPO/OM_SYNC131 error and ensure that your availability data is consistent across both the database and liveCache.