How To Fix /SAPAPO/OM_SYNC125 - Order for split freight unit is missing in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 125

• Message text: Order for split freight unit is missing in liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC125 - Order for split freight unit is missing in liveCache ?

  The SAP error message /SAPAPO/OM_SYNC125 indicates that there is an issue with the synchronization of freight units in the SAP Advanced Planning and Optimization (APO) system, specifically related to the liveCache. This error typically occurs when an order for a split freight unit cannot be found in the liveCache, which is a critical component for managing and optimizing supply chain processes in SAP APO.
  Cause:
  
  Data Inconsistency: The most common cause of this error is a data inconsistency between the SAP ERP system and the liveCache. This can happen if the freight unit was not properly created or updated in the liveCache.
  Freight Unit Split: If a freight unit is split into multiple parts, and the system fails to create or update the corresponding orders in liveCache, this error may occur.
  LiveCache Issues: There may be issues with the liveCache itself, such as it being down, not properly initialized, or having performance issues.
  Configuration Issues: Incorrect configuration settings in the APO system or in the integration between SAP ERP and APO can lead to this error.
  
  Solution:
  
  Check LiveCache Status: Ensure that the liveCache is running properly. You can check the status of the liveCache using transaction code /SAPAPO/LC10 or /SAPAPO/LC20 in the SAP GUI.
  Reinitialize LiveCache: If there are issues with the liveCache, consider reinitializing it. This can be done through transaction /SAPAPO/LC10 or by using the appropriate background jobs.
  Check Freight Unit Creation: Verify that the freight units are being created correctly in the system. You can check the relevant logs and tables to ensure that the data is consistent.
  Consistency Check: Run consistency checks for the freight units and orders. You can use transaction /SAPAPO/OM_ORDER to check for inconsistencies.
  Review Configuration: Review the configuration settings in both SAP ERP and APO to ensure that they are correctly set up for freight unit management.
  Reprocess Orders: If necessary, reprocess the orders that are causing the issue. This may involve re-triggering the relevant processes in the system.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER, /SAPAPO/LC10, and /SAPAPO/LC20.
  SAP Documentation: Refer to the official SAP documentation for APO and liveCache for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM_SYNC125 error effectively.