How To Fix /SAPAPO/OM_SYNC084 - Negative incoming order quantity is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 084

• Message text: Negative incoming order quantity is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC084 - Negative incoming order quantity is not allowed ?

  The SAP error message /SAPAPO/OM_SYNC084 indicates that there is an issue with the incoming order quantity being negative, which is not allowed in the system. This error typically occurs in the context of Advanced Planning and Optimization (APO) when trying to synchronize or transfer order data between systems, such as between SAP APO and SAP ERP.
  Cause:
  
  
  Negative Order Quantity: The primary cause of this error is that the system is attempting to process an order with a negative quantity. This can happen due to:
  
  Incorrect data entry or configuration in the source system.
  Issues in the data transfer process, such as incorrect mapping or transformation of data.
  Business logic that incorrectly calculates or modifies order quantities.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data being sent from the source system, leading to negative values being generated.
  
  
  Custom Logic: If there are custom enhancements or user exits in place, they might inadvertently be causing negative quantities to be generated.
  
  
  Solution:
  
  
  Check Source Data: Review the source system (e.g., SAP ERP) to ensure that the order quantities are correctly defined and that there are no negative values being sent to APO.
  
  
  Data Validation: Implement validation checks in the data transfer process to prevent negative quantities from being sent. This can include:
  
  Adding checks in the data extraction or transformation logic.
  Ensuring that any calculations that might lead to negative values are corrected.
  
  
  
  Review Custom Logic: If there are any custom enhancements or modifications in the order processing logic, review them to ensure they are not causing negative quantities.
  
  
  Error Handling: Implement error handling mechanisms to catch and log instances where negative quantities are generated, allowing for easier troubleshooting.
  
  
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues are introduced.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on best practices for handling order quantities in APO.
  Documentation: Review the SAP APO documentation for guidelines on order management and synchronization processes.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and how they resolved them.
  
  By addressing the root cause of the negative order quantity and ensuring proper data handling, you can resolve the /SAPAPO/OM_SYNC084 error and prevent it from occurring in the future.