How To Fix /SAPAPO/OM_SYNC067 - Order has been deallocated in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 067

• Message text: Order has been deallocated in liveCache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC067 - Order has been deallocated in liveCache ?

  The SAP error message /SAPAPO/OM_SYNC067 indicates that an order has been deallocated in LiveCache. This typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is a synchronization issue between the order data in the APO system and the LiveCache.
  Cause:
  
  
  Deallocation in LiveCache: The order may have been deallocated in LiveCache due to various reasons, such as:
  
  Manual intervention or changes made by users.
  System processes that automatically deallocate orders based on certain conditions (e.g., changes in demand, supply, or planning parameters).
  Errors during the synchronization process between the APO and the LiveCache.
  
  
  
  Data Consistency Issues: There may be inconsistencies between the data in the APO system and the LiveCache, leading to the order being marked as deallocated.
  
  
  Locking Issues: If there are locking issues or if the order is being processed by another transaction, it may lead to deallocation.
  
  
  Solution:
  
  
  Check LiveCache Status: Verify the status of the LiveCache and ensure that it is functioning correctly. You can use transaction codes like /SAPAPO/LC10 to monitor the LiveCache.
  
  
  Reallocate the Order: If the order has been deallocated, you may need to reallocate it. This can typically be done through the relevant transaction in the APO system.
  
  
  Consistency Check: Perform a consistency check between the APO and LiveCache data. You can use transaction /SAPAPO/OM_CHECK to identify and resolve any inconsistencies.
  
  
  Review Logs: Check the application logs for any additional error messages or warnings that may provide more context about why the order was deallocated.
  
  
  System Configuration: Review the configuration settings in the APO system to ensure that they are set up correctly for order management and synchronization with LiveCache.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER, /SAPAPO/LC10, and /SAPAPO/OM_CHECK.
  SAP Notes: Search for SAP Notes related to this error message for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /SAPAPO/OM_SYNC067 error message.