How To Fix /SAPAPO/OM_SYNC019 - RPM is inconsistent or RPMCALL is running

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_SYNC -

• Message number: 019

• Message text: RPM is inconsistent or RPMCALL is running

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_SYNC019 - RPM is inconsistent or RPMCALL is running ?

  The SAP error message /SAPAPO/OM_SYNC019 indicates that there is an inconsistency in the Resource Planning Model (RPM) or that a process related to RPM is currently running. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there are issues with the synchronization of data or when a background job is still processing.
  Causes:
  
  Inconsistent RPM Data: The RPM data may be corrupted or not properly synchronized, leading to inconsistencies.
  Running RPMCALL Process: The RPMCALL process, which is responsible for executing certain planning functions, may still be running, preventing further actions on the RPM.
  Locking Issues: There may be locks on the RPM data due to ongoing processes or transactions that have not been completed.
  System Performance Issues: High system load or performance issues may cause delays in the completion of processes, leading to this error.
  
  Solutions:
  
  
  Check Running Processes: 
  
  Use transaction codes like SM66 or SM50 to check if the RPMCALL process is still running. If it is, you may need to wait for it to complete.
  
  
  
  Release Locks: 
  
  If there are locks on the RPM, you can use transaction SM12 to check for and release any unnecessary locks.
  
  
  
  Consistency Check: 
  
  Perform a consistency check on the RPM data. You can use transaction /SAPAPO/RPM_CHECK to identify and resolve inconsistencies.
  
  
  
  Restart the Process: 
  
  If the RPMCALL process is stuck, you may need to terminate it and restart the relevant planning processes.
  
  
  
  Check Logs: 
  
  Review the application logs using transaction SLG1 for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  System Performance: 
  
  If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  
  
  
  Consult Documentation: 
  
  Refer to SAP Notes or documentation related to the specific version of SAP APO you are using for any known issues or patches.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message. You can search for the error code in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Monitoring: Implement monitoring tools to keep track of system performance and job statuses to prevent similar issues in the future.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.