How To Fix /SAPAPO/OM_PERF_MSG320 - Keyed objects: deref_keyed ???

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_PERF_MSG -

• Message number: 320

• Message text: Keyed objects: deref_keyed ???

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_PERF_MSG320 - Keyed objects: deref_keyed ??? ?

  The SAP error message /SAPAPO/OM_PERF_MSG320 with the description "Keyed objects: deref_keyed" typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there are issues related to the handling of keyed objects in the system. This error can arise due to various reasons, including data inconsistencies, configuration issues, or performance-related problems.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that the APO system is trying to process.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to this error, especially if the system is unable to find the necessary keyed objects.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may struggle to process keyed objects efficiently.
  Missing Keyed Objects: The specific keyed objects that the system is trying to reference may not exist or may have been deleted.
  
  Solutions:
  
  
  Check Data Consistency: 
  
  Use transaction codes like /SAPAPO/TSO (Transaction Data Consistency Check) or /SAPAPO/OM (Order Management) to check for inconsistencies in the data.
  Ensure that all necessary master data (like materials, locations, etc.) is correctly maintained.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the APO system to ensure that they are set up correctly for the processes you are trying to execute.
  Check the settings related to the specific keyed objects that are causing the error.
  
  
  
  Performance Monitoring:
  
  Monitor system performance using transaction codes like ST03N (Workload Analysis) or ST22 (Dump Analysis) to identify any performance issues.
  If the system is under heavy load, consider optimizing the processes or increasing system resources.
  
  
  
  Check for Missing Objects:
  
  Investigate whether the keyed objects referenced in the error message exist in the system. If they are missing, you may need to recreate them or restore them from a backup.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP APO for monitoring and troubleshooting.
  SAP Documentation: Review SAP documentation related to APO and the specific modules you are using to understand the expected behavior and configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message /SAPAPO/OM_PERF_MSG320.