How To Fix /SAPAPO/OM_PERF_MSG306 - Normal objects: Dereference against liveCache base

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_PERF_MSG -

• Message number: 306

• Message text: Normal objects: Dereference against liveCache base

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_PERF_MSG306 - Normal objects: Dereference against liveCache base ?

  The SAP error message /SAPAPO/OM_PERF_MSG306 typically indicates an issue related to the performance of the liveCache in SAP Advanced Planning and Optimization (APO). This error message suggests that there is a dereference operation being attempted against a liveCache object that is not valid or is in an inconsistent state.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the data stored in the liveCache. This can happen if there are issues during data updates or if the data was not properly synchronized.
  Performance Issues: If the liveCache is under heavy load or if there are performance bottlenecks, it may lead to this error.
  Configuration Issues: Incorrect configuration settings for the liveCache or APO system can also lead to this error.
  Software Bugs: There may be bugs in the version of the software you are using that could lead to this error.
  
  Solution:
  
  Check Data Consistency: Use transaction codes like /SAPAPO/OM_COCKPIT or /SAPAPO/OM_COCKPIT to check for data consistency in the liveCache. You may need to run consistency checks or repair tools provided by SAP.
  Monitor Performance: Use transaction codes like ST03N or ST04 to monitor the performance of the liveCache. Look for any long-running queries or locks that may be causing performance issues.
  Review Configuration: Ensure that the liveCache and APO configurations are set up correctly. Check for any recent changes that may have affected the configuration.
  Update Software: If you suspect a bug, check for any available patches or updates from SAP that address this issue. Keeping your system updated can help mitigate known issues.
  Restart LiveCache: In some cases, restarting the liveCache can help resolve temporary issues. However, this should be done with caution and preferably during a maintenance window.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide specific guidance or fixes related to this error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for APO and liveCache for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /SAPAPO/OM_PERF_MSG306 error message.