How To Fix /SAPAPO/OM_PERF_MSG004 - 4th user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/OM_PERF_MSG -

  • Message number: 004

  • Message text: 4th user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/OM_PERF_MSG004 - 4th user ?

    The SAP error message /SAPAPO/OM_PERF_MSG004 typically relates to performance issues in the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with the number of users accessing a particular transaction or process. The message indicates that the system has reached a limit in terms of the number of concurrent users or sessions.

    Cause:

    1. Concurrent User Limit: The system may have a limit on the number of concurrent users that can access a specific transaction or process. If this limit is reached, additional users may receive this error message.
    2. System Configuration: The configuration settings in the SAP system may restrict the number of users that can access certain functionalities simultaneously.
    3. Performance Bottlenecks: High system load or performance bottlenecks can also lead to this error, as the system may not be able to handle additional requests.

    Solution:

    1. Increase User Limit: If the issue is due to a limit on concurrent users, consider increasing the limit in the system configuration. This may involve adjusting settings in the SAP Basis configuration.
    2. Optimize Performance: Review system performance and identify any bottlenecks. This may involve:
      • Analyzing system logs for performance issues.
      • Optimizing database queries and processes.
      • Ensuring that hardware resources (CPU, memory, etc.) are adequate for the load.
    3. User Management: If possible, manage user sessions more effectively. This could involve scheduling heavy transactions during off-peak hours or limiting the number of users accessing certain functionalities at the same time.
    4. Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide guidance on performance tuning.

    Related Information:

    • SAP Basis Team: Collaborate with your SAP Basis team to analyze system performance and user management.
    • Transaction Codes: Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03N (Workload Analysis) to gather more information about system performance and user sessions.
    • SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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