How To Fix /SAPAPO/OM_LCK999 - Application program error in COM routine

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_LCK -

• Message number: 999

• Message text: Application program error in COM routine

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_LCK999 - Application program error in COM routine ?

  The SAP error message /SAPAPO/OM_LCK999 Application program error in COM routine typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue related to the COM (Collaborative Order Management) routines. This error can arise due to various reasons, including data inconsistencies, system configuration issues, or problems with the APO system itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the COM routine is trying to process.
  Configuration Issues: Incorrect configuration settings in the APO system can lead to this error.
  Locking Issues: The error may occur if there are issues with data locks, where the system is unable to access the required data due to locks held by other processes.
  System Bugs: There may be bugs in the APO version you are using that could lead to this error.
  Performance Issues: If the system is under heavy load, it may lead to timeouts or other performance-related issues that trigger this error.
  
  Solutions:
  
  
  Check for Data Inconsistencies:
  
  Review the master data and transaction data for any inconsistencies or errors.
  Use transaction codes like /SAPAPO/OM01 to check for order management issues.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration settings in the APO system are correct and aligned with your business processes.
  Check the settings in the APO system for order management and ensure they are properly configured.
  
  
  
  Analyze Lock Entries:
  
  Use transaction code SM12 to check for any lock entries that may be causing the issue.
  If you find any unnecessary locks, you can delete them, but be cautious and ensure that you are not disrupting other processes.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Update SAP System:
  
  Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known bugs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the steps that led to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM01, SM12, and SLG1 for troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message for any specific fixes or recommendations provided by SAP.
  Documentation: Review the official SAP documentation for APO and COM to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM_LCK999 Application program error in COM routine error effectively.