How To Fix /SAPAPO/OM_ERROR2836 - Invalid ATP matrix entry

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 836

• Message text: Invalid ATP matrix entry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2836 - Invalid ATP matrix entry ?

  The SAP error message /SAPAPO/OM_ERROR2836 Invalid ATP matrix entry typically occurs in the context of Advanced Planning and Optimization (APO) when there is an issue with the Available-to-Promise (ATP) matrix configuration. This error indicates that there is an invalid entry in the ATP matrix, which is used to determine product availability based on various criteria.
  Causes:
  
  Missing or Incorrect Configuration: The ATP matrix may not be properly configured, or there may be missing entries for certain combinations of products, locations, or other relevant dimensions.
  Data Inconsistencies: There may be inconsistencies in the master data, such as product master records or location data that do not align with the ATP matrix.
  Invalid Key Combinations: The key combinations used to access the ATP matrix may not exist or may be incorrectly defined.
  Transport Issues: If the ATP matrix was transported from one system to another, there may have been issues during the transport process that led to missing or corrupted entries.
  
  Solutions:
  
  Check ATP Matrix Configuration: Review the ATP matrix configuration in the APO system. Ensure that all necessary entries are present and correctly defined for the relevant products and locations.
  Validate Master Data: Check the master data for the products and locations involved. Ensure that all relevant data is complete and consistent.
  Review Key Combinations: Verify that the key combinations used to access the ATP matrix are valid and exist in the system.
  Recreate or Adjust Entries: If specific entries are missing or incorrect, you may need to recreate or adjust them in the ATP matrix.
  Transport Validation: If the issue arose after a transport, validate the transport logs and ensure that all necessary data was correctly transported.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like /SAPAPO/ATPM to access the ATP matrix and review its configuration.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on resolving this error.
  Documentation: Refer to SAP documentation on ATP and APO for detailed information on how to configure and manage the ATP matrix.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.