How To Fix /SAPAPO/OM_ERROR2401 - WFM orders must not have any receipts or dispatches

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 401

• Message text: WFM orders must not have any receipts or dispatches

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2401 - WFM orders must not have any receipts or dispatches ?

  The SAP error message /SAPAPO/OM_ERROR2401 indicates that there is an issue with Work Force Management (WFM) orders in the Advanced Planning and Optimization (APO) module. Specifically, this error occurs when there are receipts or dispatches associated with a WFM order, which is not allowed.
  Cause:
  The primary cause of this error is that WFM orders are designed to be standalone and should not have any associated receipts or dispatches. This restriction is in place because WFM orders are typically used for planning and scheduling purposes, and having receipts or dispatches would complicate the order's status and processing.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Order: Review the WFM order in question to see if there are any associated receipts or dispatches. You can do this by navigating to the relevant transaction in SAP and checking the order details.
  
  
  Remove Receipts/Dispatches: If you find that there are receipts or dispatches linked to the WFM order, you will need to remove them. This can typically be done through the relevant transaction codes or by using the appropriate functions in the SAP GUI.
  
  
  Recreate the Order: If the order is still causing issues after removing the receipts or dispatches, consider deleting the order and recreating it without any associated receipts or dispatches.
  
  
  Consult Documentation: Refer to the SAP documentation or help files for more detailed information on WFM orders and their restrictions.
  
  
  Contact Support: If you are unable to resolve the issue on your own, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM_ORDER for managing orders in APO.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  System Configuration: Ensure that your system configuration aligns with best practices for managing WFM orders, as misconfigurations can lead to such errors.
  
  By following these steps, you should be able to address the error and ensure that your WFM orders are processed correctly in SAP.