How To Fix /SAPAPO/OM_ERROR2396 - ATP time series cannot be deleted, maybe in parallel use

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 396

• Message text: ATP time series cannot be deleted, maybe in parallel use

Self-Explanatory Message

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• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2396 - ATP time series cannot be deleted, maybe in parallel use ?

  The SAP error message /SAPAPO/OM_ERROR2396 indicates that there is an issue with the deletion of an Available-to-Promise (ATP) time series in the Advanced Planning and Optimization (APO) module. The error suggests that the time series cannot be deleted because it may be in use by another process or transaction, possibly due to parallel processing.
  Cause:
  
  Parallel Processing: The ATP time series might be locked or in use by another transaction or process. This can happen if multiple users or processes are trying to access or modify the same data simultaneously.
  Data Locking: SAP uses a locking mechanism to prevent data inconsistencies. If a time series is locked by another user or process, it cannot be deleted until the lock is released.
  Background Jobs: There may be background jobs running that are accessing the ATP time series, preventing its deletion.
  
  Solution:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the ATP time series. If you find any locks that are not needed, you can release them (ensure you have the necessary authorizations to do so).
  Identify Running Processes: Use transaction code SM66 to monitor active processes in the system. Look for any processes that might be using the ATP time series and determine if they can be stopped or if they are still needed.
  Wait and Retry: If the time series is in use, you may need to wait until the other processes complete their operations before attempting to delete the time series again.
  Check Background Jobs: Use transaction code SM37 to check for any background jobs that might be running and accessing the ATP time series. If necessary, you can cancel or wait for these jobs to complete.
  Consult Documentation: Review SAP notes and documentation related to ATP and APO for any specific guidance or known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  System Performance: If this error occurs frequently, it may be worth investigating the overall performance of the system and whether there are any bottlenecks that could be causing delays in processing.
  User Training: Ensure that users are trained on how to properly manage ATP time series and understand the implications of parallel processing in the system.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.