How To Fix /SAPAPO/OM_ERROR2239 - Error in liveCache that cannot be processed by application DLL

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 239

• Message text: Error in liveCache that cannot be processed by application DLL

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2239 - Error in liveCache that cannot be processed by application DLL ?

  The SAP error message /SAPAPO/OM_ERROR2239 indicates that there is an issue with the LiveCache system in SAP Advanced Planning and Optimization (APO). This error typically arises when there is a problem with the application DLL (Dynamic Link Library) that is supposed to process the request, leading to an inability to handle the operation.
  Causes:
  
  Corrupted LiveCache Data: The data in the LiveCache may be corrupted or inconsistent, which can prevent the application from processing requests correctly.
  DLL Issues: The application DLL itself may be missing, corrupted, or incompatible with the current version of the LiveCache or SAP APO.
  Configuration Issues: Incorrect configuration settings in the LiveCache or APO system can lead to this error.
  Memory Issues: Insufficient memory allocation for the LiveCache can also cause processing failures.
  Version Mismatch: There may be a version mismatch between the LiveCache and the APO application, leading to compatibility issues.
  
  Solutions:
  
  Check LiveCache Status: Use transaction code /SAPAPO/LC10 to check the status of the LiveCache. Ensure that it is running properly.
  Restart LiveCache: Sometimes, simply restarting the LiveCache can resolve temporary issues. This can be done through the SAP GUI or command line.
  Check for Updates: Ensure that you are using the latest version of the LiveCache and that all relevant patches have been applied.
  Repair or Reinstall DLL: If the DLL is corrupted, you may need to repair or reinstall it. Consult your SAP Basis team for assistance with this.
  Data Consistency Check: Run consistency checks on the LiveCache data to identify and correct any inconsistencies.
  Memory Configuration: Review and adjust the memory settings for the LiveCache to ensure it has sufficient resources.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be known issues and fixes documented there.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 for LiveCache monitoring and /SAPAPO/OM for order management.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.
  Documentation: Review the official SAP documentation for LiveCache and APO for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and potentially resolve the /SAPAPO/OM_ERROR2239 error in your SAP environment.