How To Fix /SAPAPO/OM_ERROR2102 - Goods receipt or payment advice are only allowed for 'Top Order'

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 102

• Message text: Goods receipt or payment advice are only allowed for 'Top Order'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2102 - Goods receipt or payment advice are only allowed for 'Top Order' ?

  The SAP error message /SAPAPO/OM_ERROR2102 indicates that a goods receipt or payment advice is only allowed for a "Top Order" in the context of SAP Advanced Planning and Optimization (APO). This error typically arises when you are trying to perform a goods receipt or payment advice for a sub-order or a non-top-level order in the system.
  Cause:
  
  Order Hierarchy: In SAP APO, orders can have a hierarchical structure where a "Top Order" is the main order, and it can have sub-orders or dependent orders. The system restricts certain operations, such as goods receipts or payment advice, to only the top-level orders.
  Configuration Settings: The system may be configured to enforce this restriction based on business rules or processes defined in the system.
  Incorrect Order Type: The order you are trying to process may not be classified as a top order, leading to this error.
  
  Solution:
  
  Identify the Order Type: Check the order you are trying to process and confirm whether it is a top order or a sub-order. You can do this by reviewing the order hierarchy in the system.
  Process the Top Order: If you need to perform a goods receipt or payment advice, ensure that you are doing it against the top order. You may need to navigate to the top order and perform the action there.
  Review Configuration: If you believe that the process should allow goods receipts or payment advice for sub-orders, review the configuration settings in SAP APO. This may involve consulting with your SAP Basis or configuration team to adjust the settings if necessary.
  Consult Documentation: Refer to SAP documentation or help resources for more details on order processing and the specific restrictions related to your version of SAP APO.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP APO Documentation: Review the official SAP documentation for APO to understand the order management processes and restrictions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to order management, such as /SAPAPO/OM_ORDER for order management.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to perform goods receipts and payment advice actions.
  
  By following these steps, you should be able to resolve the error and understand the underlying reasons for its occurrence.