How To Fix /SAPAPO/OM_ERROR2077 - Invalid use of ConfirmSegment (net = gross)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR2 -

• Message number: 077

• Message text: Invalid use of ConfirmSegment (net = gross)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2077 - Invalid use of ConfirmSegment (net = gross) ?

  The SAP error message /SAPAPO/OM_ERROR2077 Invalid use of ConfirmSegment (net = gross) typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an inconsistency in the handling of confirmed segments in the order management process. This error indicates that there is an attempt to confirm a segment where the net quantity is equal to the gross quantity, which is not allowed in certain scenarios.
  Cause:
  
  Net vs. Gross Quantity: The error arises when the system detects that the net quantity (the quantity after considering any adjustments, such as allocations or reservations) is equal to the gross quantity (the total quantity before any adjustments). This situation can occur if there are no allocations or if the system is trying to confirm a segment that should not be confirmed in this manner.
  Configuration Issues: There may be configuration settings in the APO system that are not aligned with the business processes or the way segments are being handled.
  Data Integrity Issues: There could be issues with the data integrity in the order or segment, such as incorrect or missing information that leads to this inconsistency.
  
  Solution:
  
  Review the Order and Segments: Check the specific order and its segments to ensure that the net and gross quantities are correctly defined. Look for any discrepancies that might lead to this error.
  Adjust Confirmations: If the business process allows, consider adjusting the confirmation logic to ensure that segments are confirmed only when appropriate. This may involve changing how allocations are handled or modifying the confirmation process.
  Configuration Review: Review the configuration settings in the APO system related to order management and segment confirmation. Ensure that they align with the intended business processes.
  Data Validation: Validate the data associated with the order and segments to ensure that all necessary information is present and correct. This may involve checking for missing allocations or incorrect quantity entries.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to order management and segment confirmation in APO, such as /SAPAPO/OM for order management.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.