How To Fix /SAPAPO/OM_ERROR2003 - Setup item (product key) does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/OM_ERROR2 -

  • Message number: 003

  • Message text: Setup item (product key) does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/OM_ERROR2003 - Setup item (product key) does not exist ?

    The SAP error message /SAPAPO/OM_ERROR2003 indicates that a setup item (product key) does not exist in the system. This error typically occurs in the context of Advanced Planning and Optimization (APO) when trying to perform operations related to production planning, such as creating or modifying a production order, or during the planning process.

    Causes:

    1. Missing Product Key: The product key you are trying to use does not exist in the system. This could be due to a typo or because the product has not been created in the APO system.
    2. Data Synchronization Issues: If the product exists in the ERP system but has not been properly synchronized with the APO system, it may lead to this error.
    3. Incorrect Configuration: The configuration settings for the product or the planning area may not be set up correctly, leading to the system not recognizing the product key.
    4. Master Data Issues: The master data for the product may be incomplete or incorrect, which can prevent the system from recognizing the product key.

    Solutions:

    1. Verify Product Key: Check the product key you are using to ensure it is correct. Look for any typos or errors in the key.
    2. Check Product Existence: Use transaction codes like /SAPAPO/MAT1 or /SAPAPO/MAT2 to check if the product exists in the APO system. If it does not, you may need to create it.
    3. Synchronize Data: If the product exists in the ERP system, ensure that the data has been synchronized with the APO system. You may need to run the relevant data transfer jobs or check the settings in the CIF (Core Interface).
    4. Review Master Data: Ensure that all necessary master data for the product is complete and correctly configured. This includes checking the product master, location, and any relevant planning data.
    5. Check Configuration: Review the configuration settings in the APO system to ensure that the product is set up correctly in the planning area and that all necessary settings are in place.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for checking and maintaining master data in APO, such as /SAPAPO/MAT1, /SAPAPO/MAT2, and CIF-related transactions.
    • Documentation: Refer to SAP documentation for detailed information on product master data and configuration in APO.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.

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