How To Fix /SAPAPO/OM_ERROR326 - ORDKEY or ORDMAP entries are only allowed to be created for top orders

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM_ERROR -

• Message number: 326

• Message text: ORDKEY or ORDMAP entries are only allowed to be created for top orders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM_ERROR326 - ORDKEY or ORDMAP entries are only allowed to be created for top orders ?

  The SAP error message /SAPAPO/OM_ERROR326 indicates that there is an issue with the creation of order keys (ORDKEY) or order mapping (ORDMAP) entries in the Advanced Planning and Optimization (APO) module. Specifically, this error occurs when there is an attempt to create these entries for non-top orders, which is not allowed in the system.
  Cause:
  
  Non-Top Order Creation: The error typically arises when a user tries to create an order key or order mapping for an order that is not classified as a "top order." In SAP APO, top orders are usually the main orders that drive the planning process, while subordinate or dependent orders are not allowed to have their own order keys or mappings.
  Incorrect Order Type: The order type being processed may not be set up correctly in the system, leading to the creation of non-top orders.
  Configuration Issues: There may be configuration settings in the APO system that restrict the creation of order keys for certain types of orders.
  
  Solution:
  
  Verify Order Type: Check the order type you are trying to create the entry for. Ensure that it is a top order. If it is not, you may need to adjust your planning process to ensure that you are working with the correct order type.
  Review Order Structure: If you are working with a multi-level order structure, ensure that you are correctly identifying the top-level orders and not attempting to create entries for subordinate orders.
  Check Configuration: Review the configuration settings in the APO system related to order management. Ensure that the settings allow for the creation of order keys and mappings for the appropriate order types.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on order management and the creation of order keys in APO.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  Related Information:
  
  SAP APO Documentation: Review the official SAP documentation for APO to understand the concepts of top orders, order keys, and order mapping.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP APO that may help in troubleshooting order management issues (e.g., /SAPAPO/OM_ORDER).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.