How To Fix /SAPAPO/OM828 - &: Does not exist or only partially exists in liveCache

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM -

• Message number: 828

• Message text: &: Does not exist or only partially exists in liveCache

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM828 - &: Does not exist or only partially exists in liveCache ?

  The SAP error message /SAPAPO/OM828 indicates that a certain object (such as a product, location, or other master data) does not exist or only partially exists in the LiveCache database. This error typically occurs in the context of Advanced Planning and Optimization (APO) when the system is trying to access or manipulate data that is not fully available in the LiveCache.
  Causes:
  
  Data Synchronization Issues: The data in the SAP ERP system may not have been fully synchronized with the LiveCache. This can happen if there are issues during the data transfer process.
  Incomplete Master Data: The object you are trying to access may not have been fully defined or may be missing critical information in the master data.
  Deleted or Inactive Objects: The object may have been deleted or marked as inactive in the system, leading to its absence in LiveCache.
  Configuration Issues: There may be configuration issues in the APO system that prevent proper access to the required data.
  
  Solutions:
  
  
  Check Data Synchronization:
  
  Ensure that the data transfer from the SAP ERP system to LiveCache has been completed successfully. You can use transaction codes like /SAPAPO/RC1 to check the status of the data transfer.
  If there are issues, you may need to re-run the data transfer jobs.
  
  
  
  Verify Master Data:
  
  Check the master data in the SAP ERP system to ensure that the object exists and is fully defined. Use transaction codes like MM03 for material master or C223 for location master to verify the data.
  If the object is missing or incomplete, you may need to create or update it.
  
  
  
  Check for Deleted or Inactive Objects:
  
  Verify if the object has been deleted or marked as inactive. If so, you may need to reactivate it or create a new object.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the APO system to ensure that they are correctly set up to access the required data.
  Consult with your SAP Basis or APO consultant if you suspect configuration issues.
  
  
  
  Rebuild LiveCache:
  
  In some cases, it may be necessary to rebuild the LiveCache. This is a more drastic measure and should be done with caution, ideally under the guidance of an SAP expert.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/RC1, /SAPAPO/OM01, and others that can help you diagnose and resolve issues related to LiveCache and master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to APO and LiveCache for best practices on data management and synchronization.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.