How To Fix /SAPAPO/OM028 - liveCache error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/OM -

• Message number: 028

• Message text: liveCache error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/OM028 - liveCache error ?

  The SAP error message /SAPAPO/OM028 typically indicates a problem related to the LiveCache system in SAP Advanced Planning and Optimization (APO). This error can occur due to various reasons, including issues with data consistency, LiveCache configuration, or system performance.
  Cause
  
  Data Consistency Issues: The data in the LiveCache may be inconsistent or corrupted, which can lead to errors when trying to access or manipulate the data.
  LiveCache Configuration: Incorrect configuration settings for LiveCache can lead to operational issues.
  Performance Issues: If the LiveCache is under heavy load or if there are performance bottlenecks, it may not respond correctly, leading to errors.
  Database Issues: Problems with the underlying database that supports LiveCache can also trigger this error.
  Version Compatibility: Incompatibility between the SAP APO version and the LiveCache version can lead to errors.
  
  Solution
  
  Check LiveCache Status: Use transaction code /SAPAPO/LC10 to check the status of the LiveCache. Ensure that it is running and accessible.
  Consistency Check: Perform a consistency check on the LiveCache data. You can use transaction /SAPAPO/LC10 to run consistency checks and repair any inconsistencies.
  Restart LiveCache: If the LiveCache is not responding, consider restarting it. This can sometimes resolve temporary issues.
  Review Configuration: Check the configuration settings for LiveCache to ensure they are correct. This includes memory settings, connection parameters, and other relevant configurations.
  Monitor Performance: Use performance monitoring tools to check for bottlenecks or high load on the LiveCache. If necessary, optimize the performance by adjusting system resources.
  Database Check: Ensure that the underlying database is functioning correctly. Check for any database errors or performance issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  Consult Documentation: Review the official SAP documentation for LiveCache and APO for any additional troubleshooting steps or best practices.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/LC10 for LiveCache management and monitoring.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  System Logs: Check system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/OM028 LiveCache error in your SAP system.