How To Fix /SAPAPO/OM022 - Order has incorrect receipt quantity


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/OM -

  • Message number: 022

  • Message text: Order has incorrect receipt quantity

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/OM022 - Order has incorrect receipt quantity ?

    The SAP error message /SAPAPO/OM022 Order has incorrect receipt quantity typically occurs in the context of Advanced Planning and Optimization (APO) when there is a discrepancy between the expected receipt quantity and the actual quantity that has been processed or planned for a specific order. This can happen in various scenarios, such as during the execution of a production order, a purchase order, or when dealing with stock transfers.

    Causes:

    1. Mismatch in Quantity: The quantity received does not match the quantity that was planned or expected in the system.
    2. Incorrect Order Data: The order may have been created with incorrect data, leading to discrepancies in the expected receipt quantities.
    3. Changes in Planning: Changes in the planning process or parameters that affect the order can lead to inconsistencies.
    4. Stock Availability Issues: If stock levels are not updated correctly, it can lead to incorrect receipt quantities being processed.
    5. Data Consistency Issues: There may be inconsistencies in the master data or transactional data that affect the order processing.

    Solutions:

    1. Check Order Details: Review the order details to ensure that the planned receipt quantity matches the actual quantity received. Adjust the order if necessary.
    2. Update Stock Levels: Ensure that stock levels are updated correctly in the system. If there are discrepancies, perform a stock adjustment.
    3. Review Planning Parameters: Check the planning parameters and settings to ensure they are correctly configured and aligned with the business processes.
    4. Reprocess the Order: If the order has been incorrectly processed, consider reversing or reprocessing the order to correct the receipt quantity.
    5. Consult Logs and Messages: Review system logs and messages for additional context on the error. This can provide insights into what might have gone wrong.
    6. Master Data Check: Ensure that the master data (material master, vendor master, etc.) is accurate and up to date, as incorrect master data can lead to planning issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/OM for order management and /SAPAPO/SD for supply chain data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review SAP documentation related to APO and order management for best practices and troubleshooting steps.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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