How To Fix /SAPAPO/MVM071 - liveCache is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MVM -

• Message number: 071

• Message text: liveCache is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MVM071 - liveCache is not available ?

  The SAP error message /SAPAPO/MVM071: liveCache is not available typically indicates that the LiveCache system, which is used in SAP Advanced Planning and Optimization (APO) for storing and processing planning data, is either not running or not accessible. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  LiveCache Not Running: The LiveCache instance may not be started or may have crashed.
  Network Issues: There could be network connectivity issues between the SAP application server and the LiveCache server.
  Configuration Issues: Incorrect configuration settings in the SAP system or LiveCache settings may lead to this error.
  Database Issues: The underlying database for LiveCache may be down or experiencing issues.
  Authorization Issues: The user may not have the necessary authorizations to access LiveCache.
  
  Solutions:
  
  
  Check LiveCache Status:
  
  Use transaction code LC10 or LC11 in the SAP GUI to check the status of the LiveCache instance. Ensure that it is running.
  If it is not running, start the LiveCache instance.
  
  
  
  Restart LiveCache:
  
  If LiveCache is running but still causing issues, consider restarting the LiveCache instance.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues between the SAP application server and the LiveCache server. You can use tools like ping or telnet to check connectivity.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system for LiveCache. Ensure that the connection parameters are correctly set in the SAP system (e.g., RFC destination).
  
  
  
  Database Health Check:
  
  Ensure that the database on which LiveCache is running is healthy and operational. Check for any database errors or issues.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access LiveCache. Check the user roles and authorizations in the SAP system.
  
  
  
  Check Logs:
  
  Review the logs for both the SAP system and LiveCache for any error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to LiveCache issues. SAP frequently releases notes that address specific problems and provide solutions.
  Documentation: Refer to the official SAP documentation for LiveCache and APO for detailed configuration and troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/MVM071: liveCache is not available error in your SAP system.