How To Fix /SAPAPO/MSDP_SH101 - Internal error. Please contact SAP.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SAPAPO/MSDP_SH -

  • Message number: 101

  • Message text: Internal error. Please contact SAP.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SAPAPO/MSDP_SH101 - Internal error. Please contact SAP. ?

    The error message /SAPAPO/MSDP_SH101 Internal error. Please contact SAP. in SAP typically indicates an internal issue within the SAP Advanced Planning and Optimization (APO) module, specifically related to the Supply Chain Management (SCM) functionalities. This error can arise due to various reasons, including data inconsistencies, configuration issues, or bugs in the software.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in master data or transaction data that the system is trying to process.
    2. Configuration Issues: Incorrect configuration settings in the APO system can lead to unexpected behavior and internal errors.
    3. Bugs or Software Issues: There may be known bugs in the version of SAP you are using that could trigger this error.
    4. Memory Issues: Insufficient memory allocation or system resources can also lead to internal errors.
    5. Transport Issues: If recent changes or transports were made, they might not have been implemented correctly.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
    2. Data Consistency Check: Use transaction codes like /SAPAPO/TSM or /SAPAPO/SDP to check for data consistency in the APO system.
    3. Configuration Review: Verify the configuration settings in the APO system to ensure they are set up correctly.
    4. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
    5. System Resources: Check the system resources and ensure that the server has adequate memory and processing power.
    6. Contact SAP Support: If the issue persists and you cannot find a resolution, it is advisable to contact SAP Support with the error details, including any logs or screenshots that can help them diagnose the issue.

    Related Information:

    • SAP Support Portal: Access the SAP Support Portal for documentation, notes, and community discussions related to this error.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • System Upgrade: If you are running an older version of SAP, consider upgrading to the latest version, as many internal errors are resolved in newer releases.

    Conclusion:

    The /SAPAPO/MSDP_SH101 Internal error is a generic error message that requires further investigation to determine the specific cause. By following the steps outlined above, you can troubleshoot the issue effectively. If necessary, do not hesitate to reach out to SAP Support for assistance.

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