How To Fix /SAPAPO/MSDP_SH036 - Internal error updating selector hit list

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MSDP_SH -

• Message number: 036

• Message text: Internal error updating selector hit list

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MSDP_SH036 - Internal error updating selector hit list ?

  The SAP error message /SAPAPO/MSDP_SH036 Internal error updating selector hit list typically occurs in the context of SAP Advanced Planning and Optimization (APO) or SAP Integrated Business Planning (IBP) when there is an issue with the internal processing of a selector hit list. This error can arise due to various reasons, including data inconsistencies, configuration issues, or system performance problems.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the system is trying to process.
  Configuration Issues: Incorrect configuration settings in the APO/IBP system can lead to errors when generating or updating hit lists.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may lead to internal errors.
  Software Bugs: There may be bugs in the version of the software you are using that could cause this error.
  Memory Issues: Insufficient memory allocation for the APO/IBP processes can lead to internal errors.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like /SAPAPO/TSW or /SAPAPO/SDP94 to check for inconsistencies in the data.
  Ensure that all relevant master data (like materials, locations, etc.) is correctly maintained.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the APO/IBP system, especially those related to the planning area and the selection criteria for the hit list.
  Ensure that the planning area is correctly set up and that all necessary settings are in place.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to identify any bottlenecks.
  Consider increasing system resources (CPU, memory) if the system is under heavy load.
  
  
  
  Check for Software Updates:
  
  Ensure that you are using the latest version of the software and that all relevant patches have been applied.
  Consult SAP Notes for any known issues related to this error message.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program flow to identify where the error occurs.
  Use transaction SE80 or SE37 to analyze the relevant function modules or programs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for APO/IBP for best practices and troubleshooting steps related to hit lists and selectors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.