How To Fix /SAPAPO/MSDP_REL021 - InfoProvider &2 does not contain Product Characteristic &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MSDP_REL -

• Message number: 021

• Message text: InfoProvider &2 does not contain Product Characteristic &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MSDP_REL021 - InfoProvider &2 does not contain Product Characteristic &1 ?

  The SAP error message /SAPAPO/MSDP_REL021 indicates that a specific InfoProvider does not contain the required product characteristic. This error typically occurs in the context of SAP Advanced Planning and Optimization (APO) when trying to access or manipulate data related to product characteristics that are expected to be present in a specific InfoProvider.
  Cause:
  
  Missing Characteristic: The product characteristic specified in the error message (&1) is not defined in the InfoProvider (&2). This could be due to a configuration issue or a mismatch between the data model and the actual data.
  Data Model Changes: If there have been recent changes to the data model, such as the addition or removal of characteristics, the InfoProvider may not have been updated accordingly.
  Incorrect InfoProvider: The wrong InfoProvider may be referenced in the query or report, leading to the absence of the expected characteristic.
  
  Solution:
  
  
  Check InfoProvider Configuration:
  
  Go to the InfoProvider in the SAP system and verify that the product characteristic (&1) is indeed included in its structure.
  If it is missing, you may need to add it to the InfoProvider configuration.
  
  
  
  Update Data Model:
  
  If there have been changes to the data model, ensure that the InfoProvider is updated to reflect these changes. This may involve reactivating the InfoProvider or performing a data load.
  
  
  
  Review Queries and Reports:
  
  Check the queries or reports that are generating this error to ensure they are referencing the correct InfoProvider. If necessary, modify the query to point to the correct InfoProvider that contains the required characteristic.
  
  
  
  Data Load:
  
  If the characteristic is supposed to be populated from a data load, ensure that the data load process is functioning correctly and that the data is being loaded into the InfoProvider as expected.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or release notes for changes that may affect the InfoProvider or product characteristics.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like RSA1 (Data Warehousing Workbench) to check InfoProviders and their characteristics.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may resolve the issue.
  APO Configuration: Familiarize yourself with the configuration settings in SAP APO, especially those related to product characteristics and InfoProviders.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or APO support team for further assistance.