How To Fix /SAPAPO/MSDP_PB039 - Personalized settings were reset

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MSDP_PB -

• Message number: 039

• Message text: Personalized settings were reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MSDP_PB039 - Personalized settings were reset ?

  The SAP error message /SAPAPO/MSDP_PB039 indicates that the personalized settings for a user in the SAP Advanced Planning and Optimization (APO) system have been reset. This can happen for various reasons, and understanding the cause and potential solutions can help you address the issue effectively.
  Cause
  
  System Upgrade or Patch: If the system has undergone an upgrade or patch, personalized settings may be reset as part of the process.
  User Profile Changes: Changes to user profiles or roles can lead to the resetting of personalized settings.
  Database Issues: Corruption or issues in the database where user settings are stored can also cause this error.
  Manual Reset: An administrator may have manually reset user settings for maintenance or troubleshooting purposes.
  Transport Requests: If transport requests are moved between systems, it may inadvertently reset user-specific settings.
  
  Solution
  
  Reconfigure Personalized Settings: Users will need to reconfigure their personalized settings manually. This includes layout adjustments, filters, and other user-specific configurations.
  Check User Roles and Authorizations: Ensure that the user has the correct roles and authorizations to access and modify their personalized settings.
  Review System Logs: Check system logs for any related errors or warnings that might provide insight into why the settings were reset.
  Database Consistency Check: If you suspect database issues, perform a consistency check on the database to identify and resolve any underlying problems.
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to investigate any recent changes to the system that may have affected user settings.
  Backup and Restore: If personalized settings are critical, consider implementing a backup and restore strategy for user settings to prevent loss in the future.
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Documentation: Refer to the user documentation for SAP APO to understand how personalized settings work and how to configure them.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues to occur or if you need further assistance, consider reaching out to SAP support for more specialized help.