How To Fix /SAPAPO/MD355 - Invalid Customizing settings for user ID &

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MD -

• Message number: 355

• Message text: Invalid Customizing settings for user ID &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MD355 - Invalid Customizing settings for user ID & ?

  The SAP error message /SAPAPO/MD355 Invalid Customizing settings for user ID & typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there are issues with the user-specific settings or configurations in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  User-Specific Settings: The error often arises when the user ID does not have valid or complete customizing settings in the APO system. This can happen if the user has not been properly configured in the system or if the settings have been inadvertently deleted or corrupted.
  
  
  Missing Authorizations: The user may lack the necessary authorizations to access certain functionalities or data within the APO module.
  
  
  Profile Issues: The user profile may not be correctly set up, leading to inconsistencies in how the system processes requests from that user.
  
  
  Transport Issues: If recent changes were transported to the system, there might be inconsistencies or missing configurations that affect user settings.
  
  
  Solution:
  
  
  Check User Customizing Settings:
  
  Go to transaction code /SAPAPO/USER to check the user-specific settings.
  Ensure that the user ID has the necessary customizing settings in place.
  
  
  
  Review Authorizations:
  
  Use transaction code SU53 to check for authorization issues after the error occurs.
  Ensure that the user has the required roles and authorizations to perform the actions they are attempting.
  
  
  
  Reconfigure User Profile:
  
  If the user profile is incorrect, you may need to reconfigure it. This can involve resetting the user settings or reassigning the user to the correct profiles.
  
  
  
  Check Transport Requests:
  
  If the issue arose after a transport, check the transport logs for any errors or missing objects that could affect user settings.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, it may be necessary to involve the SAP Basis team to check for system-wide issues or inconsistencies in the configuration.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/USER, SU53, and SU01 (for user maintenance).
  Documentation: Review SAP documentation related to user management and customizing settings in APO.
  Support Community: Engage with the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the /SAPAPO/MD355 Invalid Customizing settings for user ID & error effectively.