How To Fix /SAPAPO/MC01272 - The system is resetting the number (old value: &)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MC01 -

• Message number: 272

• Message text: The system is resetting the number (old value: &)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MC01272 - The system is resetting the number (old value: &) ?

  The SAP error message /SAPAPO/MC01272 typically indicates that there is an issue with the number range assignment in the Advanced Planning and Optimization (APO) module. This error occurs when the system attempts to reset a number (like a document number or a key) that has already been assigned or used, leading to a conflict.
  Cause:
  
  Number Range Conflict: The system is trying to assign a number that is already in use or has been reserved, which can happen if the number range is not properly configured or if there are overlapping number ranges.
  Configuration Issues: Incorrect configuration in the number range settings for the relevant object in APO.
  Data Consistency Issues: There may be inconsistencies in the database or in the application data that lead to the system trying to reset a number that should not be reset.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and check the configuration for the relevant number range object.
  Ensure that the number range is correctly defined and that there are no overlaps or gaps.
  
  
  
  Adjust Number Range:
  
  If necessary, adjust the number range settings to ensure that the system can assign new numbers without conflicts.
  You may need to extend the number range or create a new number range if the current one is exhausted.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant data to ensure that there are no duplicates or inconsistencies that could be causing the issue.
  You can use transaction codes like SLG1 (Application Log) to check for any related logs that might provide more context on the error.
  
  
  
  Review Custom Code:
  
  If there are any custom developments or enhancements that interact with the number assignment process, review them to ensure they are not causing the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO - Number Range Objects
  SLG1 - Application Log
  
  
  Documentation: Review SAP documentation related to number range management in APO for best practices and configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.