How To Fix /SAPAPO/MAT772 - Information on "Activate Customer Include"

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MAT -

• Message number: 772

• Message text: Information on "Activate Customer Include"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MAT772 - Information on "Activate Customer Include" ?

  The SAP error message /SAPAPO/MAT772 typically indicates that there is an issue related to the activation of a customer include in the SAP Advanced Planning and Optimization (APO) module. This error often arises when a user attempts to execute a function that requires a specific customer enhancement or include to be activated, but it has not been done yet.
  Cause:
  
  Customer Include Not Activated: The most common cause of this error is that the necessary customer include has not been activated in the system. This can happen if the system has been recently upgraded or if the include was never activated.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to activate the include or to access certain functionalities.
  Configuration Issues: There may be configuration issues in the APO system that prevent the activation of the include.
  
  Solution:
  
  
  Activate the Customer Include:
  
  Go to transaction code SE80 (Object Navigator) or SE38 (ABAP Editor).
  Look for the relevant customer include related to the error message. This is usually found in the area of the APO module.
  Activate the include by following the necessary steps in the development environment. This may require the assistance of a developer or someone with appropriate authorizations.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error. This may involve checking roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of APO you are using. There may be specific instructions or notes from SAP that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional guidance based on the specific version and configuration of your system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error. You can search for notes related to /SAPAPO/MAT772 in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes in APO that may be related to the functionality you are trying to access.
  Development Environment: If you have access to a development environment, you can test the activation of the include there before applying changes to the production system.
  
  By following these steps, you should be able to resolve the /SAPAPO/MAT772 error and successfully activate the necessary customer include in your SAP APO system.