How To Fix /SAPAPO/MAT113 - Enter a valid customer

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MAT -

• Message number: 113

• Message text: Enter a valid customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MAT113 - Enter a valid customer ?

  The SAP error message /SAPAPO/MAT113 Enter a valid customer typically occurs in the context of SAP Advanced Planning and Optimization (APO) when a user attempts to perform an action that requires a valid customer ID, but the system cannot find or recognize the provided customer information.
  Cause:
  
  Invalid Customer ID: The customer ID entered does not exist in the system or is incorrectly formatted.
  Customer Not Maintained: The customer may not be maintained in the relevant master data for the APO system.
  Data Synchronization Issues: There may be issues with data synchronization between the SAP ERP and SAP APO systems, leading to missing or outdated customer information.
  Authorization Issues: The user may not have the necessary authorizations to access customer data.
  
  Solution:
  
  Verify Customer ID: Check the customer ID you entered for any typos or formatting issues. Ensure that it is a valid customer in the system.
  Check Master Data: Go to the relevant transaction in SAP (e.g., transaction code XD03 for customer master data) to verify if the customer exists and is properly maintained.
  Data Synchronization: If you suspect data synchronization issues, check the settings and logs for the CIF (Core Interface) to ensure that the customer data is being transferred correctly from SAP ERP to SAP APO.
  Authorization Check: Ensure that you have the necessary authorizations to view and access customer data. You may need to contact your system administrator for assistance.
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP APO.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), CIF (Core Interface), and SCC1 (Client Copy) for data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Consider visiting SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team for further investigation.