How To Fix /SAPAPO/MA182 - The assigned Internet addresses only exist for internal users

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/MA -

• Message number: 182

• Message text: The assigned Internet addresses only exist for internal users

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/MA182 - The assigned Internet addresses only exist for internal users ?

  The SAP error message /SAPAPO/MA182 indicates that the assigned Internet addresses are only valid for internal users. This typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an attempt to use an Internet address that is not recognized as valid for external users.
  Cause:
  
  User Type: The error usually arises when the system is trying to send data or notifications to an external user, but the Internet address (email or other) is only configured for internal users.
  Configuration Issues: The user master data may not be set up correctly, or the email addresses may not be properly assigned to the relevant user types.
  Authorization Issues: The user may not have the necessary authorizations to access or send data to external addresses.
  
  Solution:
  
  
  Check User Master Data:
  
  Go to transaction SU01 and check the user profile of the user in question. Ensure that the email address is correctly assigned and that it is marked for external communication if needed.
  
  
  
  Review Internet Address Configuration:
  
  Ensure that the Internet addresses are configured correctly in the system. This can be done in transaction SO10 (for text objects) or SCOT (for SMTP configuration).
  Check if the email address is valid and correctly formatted.
  
  
  
  Adjust User Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to send emails or notifications to external addresses. This can be checked in transaction PFCG.
  
  
  
  Check System Settings:
  
  Review the settings in transaction SCOT to ensure that the SMTP settings are correctly configured for sending emails to external addresses.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific patches or updates that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this error.
  User Types: Understand the difference between internal and external users in your SAP system, as this can affect how addresses are managed.
  
  By following these steps, you should be able to resolve the error message /SAPAPO/MA182 and ensure that the Internet addresses are correctly configured for the intended users.