How To Fix /SAPAPO/LOM069 - Specified sold-to party &1 (location &2) does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/LOM -

• Message number: 069

• Message text: Specified sold-to party &1 (location &2) does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/LOM069 - Specified sold-to party &1 (location &2) does not exist ?

  The SAP error message /SAPAPO/LOM069 indicates that the specified sold-to party (customer) and location do not exist in the system. This error typically occurs in the context of Advanced Planning and Optimization (APO) when trying to perform operations related to sales orders, demand planning, or supply chain management.
  Cause:
  
  Non-Existent Sold-To Party: The sold-to party (customer) specified in the transaction does not exist in the system. This could be due to a typo, or the customer may not have been created in the system.
  Non-Existent Location: The location specified may not be defined in the system. This could happen if the location was deleted or not set up correctly.
  Master Data Issues: There may be issues with the master data setup, such as missing or incorrect entries in the customer master or location master data.
  Integration Issues: If the data is being pulled from another system (like SAP ECC), there may be integration issues causing the data to be unavailable in APO.
  
  Solution:
  
  Verify Sold-To Party: Check the sold-to party number in the transaction. Ensure that it is correctly entered and exists in the system. You can do this by navigating to the customer master data in SAP (transaction code XD03 for display).
  Verify Location: Similarly, check the location number to ensure it exists. You can check this in the location master data (transaction code /SAPAPO/LOC).
  Check Master Data: Ensure that the relevant master data is correctly set up in both the SAP ECC and APO systems. This includes checking the customer master and location master data for completeness and correctness.
  Data Synchronization: If you are using both SAP ECC and APO, ensure that the data synchronization between the two systems is functioning correctly. You may need to run the relevant data transfer jobs to ensure that the latest data is available in APO.
  Consult Documentation: Review any relevant documentation or configuration guides for your specific SAP implementation to ensure that all necessary settings are in place.
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer Master
  /SAPAPO/LOC - Location Master Data
  
  
  Master Data Maintenance: Ensure that the master data maintenance processes are followed correctly to avoid such issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.