How To Fix /SAPAPO/IB00XI004 - Communication error: unknown PERSID_ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPAPO/IB00XI -

• Message number: 004

• Message text: Communication error: unknown PERSID_ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPAPO/IB00XI004 - Communication error: unknown PERSID_ID &1 ?

  The SAP error message /SAPAPO/IB00XI004 Communication error: unknown PERSID_ID &1 typically occurs in the context of SAP Advanced Planning and Optimization (APO) when there is an issue with communication between the APO system and other systems, such as SAP ERP or other connected systems. The error indicates that the system is unable to recognize or find the specified PERSID_ID, which is a unique identifier for a session or a user.
  Causes:
  
  Invalid or Missing PERSID_ID: The PERSID_ID being referenced may not exist in the system, or it may have been deleted or not created properly.
  Communication Issues: There may be network issues or configuration problems that prevent proper communication between systems.
  Session Timeout: The session associated with the PERSID_ID may have timed out or been terminated unexpectedly.
  Configuration Errors: There may be issues with the configuration of the integration between SAP APO and other systems, such as incorrect RFC destinations or settings.
  
  Solutions:
  
  Check PERSID_ID: Verify that the PERSID_ID being referenced in the error message is valid and exists in the system. You can check the relevant tables or logs to see if the ID is present.
  Review Communication Settings: Ensure that the communication settings between the systems are correctly configured. This includes checking RFC destinations, network connectivity, and any relevant middleware settings.
  Session Management: If the issue is related to session timeouts, consider adjusting session timeout settings or ensuring that sessions are being properly maintained.
  Recreate the Session: If the PERSID_ID is invalid or has been lost, you may need to recreate the session or re-establish the connection.
  Check Logs: Review system logs (such as the application log or transaction logs) for additional details that may provide more context about the error.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be available.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Use transaction codes like SM21 (System Log), SLG1 (Application Log), or ST22 (Dump Analysis) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.